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Option 2 - use the server hostname for incoming and outgoing mail server Once the DNS has updated for your new server A record the clients will continue to be able to send and receive email. This option has the benefit of meaning that should you change hosting servers at any point you won’t need to re-configure any email clients. if your domain is .uk then you would use .uk as the inbound and outbound mail server names. If you meet these requirements then you can use the format mail.yourdomain for the inbound (IMAP Hostname) and outbound (SMTP Hostname) mail servers in the instructions below e.g.
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Once your domain is correctly pointing to Krystal a free Let's Encrypt™ certificate will be issued automatically. You must have SSL enabled for the domain. If your domain is registered with Krystal and you host your website here then this is likely the case. Your domain’s A record must be pointing to your Krystal hosting server. Option 1 - Use mail.yourdomain for incoming and outgoing mail server (IMAP Hostname and SMTP Hostname) e.g. Option 1 is preferred but does have some prerequisites. Just wondering if anyone else has seen this problem or might have a solution.Į-mail clients: Mail.There are now two options for setting up your email client. BTW, this same behavior happens on more than just my Macs. Emptying the folder cache in Outlook doesn’t help either. I have tried re-syncing and rebuilding inboxes, which seems to make things worse. It seems as if both Outlook and Mail.app are caching the address of the sender-, as "John Doe via RT” (or whatever name comes first) and then if there are more redirected messages from already on the exchange server it makes the incorrect assumption they are also from “John Doe via RT” presumably for the sake of performance. To add another wrinkle, in Outlook 2011 (not sure about Outlook 2015) the sender name within the preview pane matches the incorrect name in the messages list at the left, but in Mail.app the name displays correctly in the preview pane, but is still displayed incorrectly in the message list along the left side. The content of the messages themselves is as it should be. Now, if the E-mail client is left on all the time (and the Mac doesn't sleep), the sender name displays correctly, but if for example I turn off Mail.app over lunch, when I turn it on later, if there are messages from John Doe, Adam Smith, and Amy Appleseed, the three E-mails will display in the list as being from "John Doe via RT” (or whomever the first sender was). For example, the sender name will be listed as "John Doe via RT” or if the sender is not in my address book it will be “ via RT”. When using the Outlook Web Client, these redirected E-mails messages display the sender properly as they did before using Office 365’s Exchange server. When a customer sends an E-mail to support, RT redirects/forwards that E-mail to all individual E-mails of help desk staff. In my department, we use Request Tracker (RT), a web-based help desk ticketing system. This is true for both Mail.app and Outlook 2011 (and even the new Outlook 2015 in my limited testing). Things work pretty well, but one thing with Mac E-mail clients specifically really bugs me. We were recently moved to Office 365 (Exchange) at my campus.